Privacy Policy

Last Updated: September 2026

At Francis & May, we respect your privacy and are committed to protecting your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

Information We Collect

When you place an order or contact us, we may collect information such as your:

• Name

• Mobile number

• Email address

• Delivery address

• Order and payment details

• Messages or inquiries sent to us

How We Use Your Information

Your information may be used to:

• Process and confirm orders

• Arrange shipping and delivery

• Provide customer support

• Process payments

• Prevent fraudulent transactions

• Improve our services

• Send promotions only when you have agreed to receive them

Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted service providers such as GoGo Xpress, payment providers, and website service providers when required to process or deliver your order.

Data Security

Francis & May takes reasonable measures to protect customer information from unauthorized access, loss, misuse, or disclosure.

We only keep personal information for as long as reasonably necessary for business, order-processing, and legal purposes.

Your Privacy Rights

You may request access to or correction of your personal information and, where applicable, request deletion or object to certain uses of your information.

Philippine data-protection rules also require personal-data processing to follow the principles of transparency, legitimate purpose, and proportionality.

Cookies & Website Data

Our website or third-party services may use cookies or similar technologies for basic website functionality, security, and analytics.

You may adjust cookie permissions through your browser when available.

Updates to This Policy

We may update this Privacy Policy when our services or legal requirements change. The latest version will always be posted on our website.

Contact Us

For questions about your personal information or this Privacy Policy, please contact:

Francis & May
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Premium Selections, Perfectly Priced.

Your privacy matters to us. Francis & May only collects information necessary to process your orders, provide our services, and give you a safe and convenient shopping experience.